FAQ

FAQ

At Handymanjoe, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at 0794 013 3529

[CUSTOMER SERVICE]
Do you supply and fit kitchens?
ANSWER
Yes, if the customer wants it that way, but there is a 15% cost plus transportation
Do you charge a callout fee?
Yes, we do in some instances, find out when you call
 

[SALES]
Do you charge to give quotes?
ANSWER
 not always, depends on when you call, if we have someone nearby and they are free, then we don’t charge, otherwise, it is only a small amount

[SUPPORT]
Do you guarantee your work?
ANSWER
 All work are guaranteed unless the customer did not agree to the quote we gave and asked for a reduction, or when customer does things to delay the work during install.

[BILLING]
How is Payment made?
ANSWER
 50% at start of work, 25% half way through the work, and the last 25% at end of the work.
 no transaction fee when you pay by cash
 £30 fee for cheque payments
 £25 bank transfer fee,
 £25 for card payments
 15% will be added to all materials or labor if I have to get anything or have to wait for you
 

[PRODUCT / SERVICE SPECIFIC]
 Do you fit marbles?
ANSWER
not at the moment, but hoping to in the near future
Do you offer property management?
ANSWER
yes we do, starting from only 3%
[ANSWER]

[MISCELLANEOUS]
Do you sing and dance?
ANSWER
only is you are paying for that extra service

 

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